Docs Community+
User Guide

Community+ Guide

Posting support requests, reacting, earning badges, sharing context, and connecting with supporters.

Join Community+

Community+ works best with context

Clear amount, purpose, story, timeline, and plan help supporters decide faster.

Support is structured

Interest/return, due dates, and approval still happen through formal support offers.

Trust matters

Responses, comments, completed plans, and consistency help members build reputation.

What is Community+?

Community+ is a community support board built into the Urgent2K marketplace. Instead of quietly applying for a pre-existing offer and waiting, you can share your support request with context, let the community react, and have supporters can respond directly.

Think of it like a market square β€” you announce the support you need, others show support or offer to give support, the right supporter finds you and creates a formal offer, and everything moves through the same platform.

πŸ’‘ Who can use it? Any registered Urgent2K user. Members requesting support post requests. Supporters respond with offers. Users with both roles can do either.

Posting a Support Request

From the Marketplace, click the Community+ tab, then tap the composer bar at the top.

1

Write a title

Be specific and human. "Need ₦200K to restock my shop before Christmas" works far better than "Need help."

2

Tell your story

Explain why you need the money, how you plan to repay, and anything that builds trust. You can @mention supporters you've noticed on the platform.

3

Set amount and purpose

Enter the exact amount and choose the closest purpose category: Business, Education, Medical, Home, Agriculture, or Personal.

4

Post to Community+

Your post goes live immediately and is visible to all logged-in users. You earn +10 member requesting support points for posting.

⚠️ Wallet setup required β€” You need an active virtual account to post and to receive approved support if supported.

Reactions

Every post has three reaction types. They carry intent and affect both visibility and community score.

Reaction What it means Points
🀝 Support "This person looks legit" β€” a vote of confidence. +1 you Β· +5 author
❓ Question "I need more info" before considering whether to give support. +1 you Β· +2 author
πŸ’° Will Offer Supporters: opens the offer creation modal. Members requesting support: registers as a reaction. +1 you Β· +8 author

Only one active reaction per post is allowed at a time. Tapping the same reaction again removes it. Tapping a different one switches it.

Comments & @Mentions

Tap the comment count on any post to expand the thread. Press Enter to send, or use Shift + Enter for a new line.

@Mentioning users

Type @ followed by at least one character to trigger the mention dropdown. Mentioned users are highlighted in cyan within the comment thread.

πŸ’‘ Use @mentions strategically β€” If you know a specific supporter on the platform, @mention them directly in your post or comment. It increases the chance they respond.

Every comment earns you +3 member requesting support points.

Sharing Posts

Tap the share icon on any post to copy a public link anyone can visit β€” even without an Urgent2K account. Sharing earns you +2 member requesting support points.

Public visitors can see the post, up to 3 comments, and reaction counts. All interactive features still require login.

πŸ”— Share to WhatsApp β€” The link generates a preview card showing the member requesting support’s name, amount, and purpose. Great for rallying support from people you already know.

Support Offers from Posts

If you're a supporter, tap πŸ’° Make Offer on a post. A modal opens pre-filled with the amount β€” you set the interest rate, frequency, and duration. On publish, two things happen automatically:

1

A comment is auto-posted

It tags the member requesting support with their @handle and includes a direct link to the offer so they can apply in one tap.

2

The offer appears in the marketplace

It's a real support plan offer visible on the Support Offers tab. The auto-comment helps ensure the post author sees it first.

⚠️ Wallet required β€” Creating an offer places the full amount in escrow from your wallet. You cannot make an offer on your own post.

Getting Supported

When a supporter creates an offer in response to your post, their comment appears with a direct link. Follow the link, review the terms, tap Apply for Support Plan, wait for supporter approval, and once approved, the funds hit your wallet and your post is marked βœ… Supported automatically.

Getting supported earns you +50 member requesting support points β€” the biggest single jump in the system.

πŸ’‘ Multiple offers β€” More than one supporter can respond to your post. Compare them in the marketplace and apply for the best terms.

Viewing User Profiles

Tap any post author’s avatar or name to open their public profile. It shows their trust score and score bar, support plan history (total, active, repaid, defaulted), repayment rate, community badge, KYC status, and member-since date.

No sensitive information is ever shown β€” no wallet balance, phone number, email address, or NIN.

Badge System

Community+ has separate progression tracks for members requesting support and supporters. Your badge appears next to your name on every post and comment. Both badges display simultaneously for dual-role users.

Member Requesting Support Track β€” The Hustlers

Badge Min Score How to reach it
🌱 Freshie 0 Just signed up
πŸ‘€ Learner 15 First support plan application or a few comments
πŸ—£οΈ Gist 50 Posting requests, commenting, and reacting
πŸ”₯ Faya 130 Consistent posting and community engagement
🌢️ Pepper 320 Multiple approvals and active repayments
πŸš€ Mover 600 Sustained get support with strong repayment behaviour
🎯 Chopped 1,100 Multiple supported posts and fully repaid support plans

Supporter Track β€” The Money Men

Badge Min Score How to reach it
πŸ’΅ Owo 0 Just signed up as a supporter
🀲 Helper 20 Create your first support plan offer
πŸ’ͺ Hardman 70 Approve applications and disburse support plans
πŸ’° Moneybag 180 Multiple active support plans and consistent give supporting
⚑ Odogwu 400 High recovery rate and a strong track record
πŸ‘‘ Chairman 800 Sustained high volume and recovered support plans
πŸ† Oga 1,500 Undisputed β€” multiple completed support plans and top activity

FAQ

Can I edit or delete a post after publishing?

Not currently. Post a comment update on the same thread and create a new post if your request changes significantly.

What if no supporter responds?

Your post stays open indefinitely β€” there is no expiry. Keep engaging in the comments to maintain visibility.

Can I post multiple support requests?

Yes. But one well-written, focused request usually performs better than several simultaneous ones.

Does a supporter's offer go only to the post author?

No β€” it appears in the public marketplace and anyone can apply. But the auto-comment helps ensure the post author sees it first.

What's the difference between trust score and community score?

Credit score reflects your support plan repayment behaviour. Community score reflects your engagement on Community+ β€” posting, commenting, reacting, and getting supported.

Is my post visible to people outside Urgent2K?

Yes, if you or anyone else shares the link. The public page shows the post and the first 3 comments. All interactive features still require login.

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